Hello friends of Synapse Films!
As you may have noticed, the pre-order for the SUSPIRIA Limited Edition Steelbook has been removed as of today, December 8, 2017, from our website. During our last count of pre-orders, we noticed we are close to sell-out status. In order to make sure we do not oversell the product we have taken the item down from the site.
For those of you who still wish to purchase the Steelbook from Synapse Films, you will have to call us direct at 734-494-3502 to check availability on any remaining stock we may have. As of this writing, there are still some available from other online distributors if you chose to order elsewhere.
Many of you have asked about the shipping status of the SUSPIRIA Steelbook. Orders for the SUSPIRIA Steelbook placed directly from synapse-films.com are being shipped by CAV Distribution, from their South San Francisco warehouse. At the time of this writing, all items associated with the release are being inspected, packed, and assembled by CAV, in preparation to begin shipments to customers some time next week. It’s important to note that the orders will be shipping in the order in which they were approved/received by Paypal. If you ordered on August 25th or 26th, for example, you’ll probably be receiving your item before those that ordered in the later months.
Those of you who ordered via phone from our order representative Jerry Chandler will have your items shipped direct from our office. Local folks have already been contacted via phone about picking up their items direct from our office next week.
The street date of the item, set by Synapse Films, was always December 31, 2017. There is a very good chance you will be receiving your item before then. All shipments are prepared to Synapse Films’ specifications, so if you’ve ordered any of our other Steelbook releases, CAV assures us they will be packed with the same great care to ensure safe delivery.
PLEASE NOTE: Synapse Films’ offices will be closed for holiday break, starting on December 15, 2017 and ending on January 2, 2018. During this time, any orders placed via our website will be filled shortly after we return. If you have any questions or concerns regarding your CAV SUSPIRIA Steelbook shipment during the holiday, please contact CAV Distribution at (650) 588-2228, or email them at: firstname.lastname@example.org
SUSPIRIA project contributors will have their copies mailed to them as soon as we return on January 2nd.
Many, many thanks for your patience and understanding as we prepare the final stage of our release of SUSPIRIA. Those of you lucky enough to have seen our 4K master theatrically know the care and quality of the transfer already. Those who have not seen it yet are in for a treat! We are extremely proud of this release and are eager for all of you to see it.